Hospitality Systems Integration
Depth of hospitality experience, from the point of sale through to every system that needs its data.
Orchestrate360 has an uncommon depth of experience in developing solutions for the hospitality industry. We have developed custom solutions and integrations that have given our customers an unparalleled advantage in their markets and helped them gain national recognition as technology leaders.
We have a proven ability to integrate hospitality systems starting with the point of sale and connecting revenue, inventory, customer and membership data, reservations, discounts, vouchers and more through to other front‑end and back‑end systems: property management, accounting, membership, management scorecards, activity management and the web.
Systems we integrate
- Point of Sale: Oracle MICROS Simphony and other POS platforms
- Property Management: room charge, folio posting, reservations and guest profiles with Opera, Agilysys LMS, Maestro, Springer‑Miller SMS|Host, Infor HMS and other PMS platforms
- Accounting and payroll: general ledger postings, AP/AR, labor
- ERP and CRM: HR, procurement, guest and member records
- Membership and loyalty: member charges, minimums, points, gift cards
- Inventory: food & beverage and retail
- Management reporting: scorecards, data warehouses, dashboards
- Activities and amenities: golf, spa, rentals and events, with their charges posted into Simphony so they settle on the same check, folio or member account
- Online ordering and payments: web, kiosk, mobile ordering, pay at the table and delivery platforms, settled through your existing payment gateway
- Payment devices: encrypted PIN pads and pay‑at‑the‑table handhelds connected to the POS through the payment interface, with card data kept out of the POS
From raw data to business information
Companies are realizing the necessity of leveraging the data collected by their property management and point‑of‑sale systems. That data provides insight for measuring past performance, forecasting future demand and understanding customer behavior. Orchestrate360 helps companies capitalize on raw data collection by transforming it into streamlined business information and meaningful content the enterprise can use in making critical business decisions.
Let's talk about your systems.
A short call is usually enough to know whether we can help.